20 21 Environmental Stewardship About This Report Who We Are Progressing Towards A Sustainable Future Managing Our Sustainability Risks Good Governance Sustainable Economic Growth KENANGA INVESTMENT BANK BERHAD Sustainability Report 2022 Awards and Recognitions Empowering People and Communities GRI Content Index ESG Performance Data AN INSIGHT INTO OUR STAKEHOLDER’S PERSPECTIVES Stakeholder engagement, assessment and feedback are integral to our organisation. We continuously work to improve our engagement approaches through various communication channels to ensure we meaningfully connect with our stakeholders to gather input relevant to current trends and changing expectations. Our Stakeholder Groups Our Commitment How We Engage Areas of Interest Those to Whom We Are Accountable • Ensure our investors and shareholders are kept abreast on how we embed ESG in our business strategy and operations • Incorporate feedback to create long-term, sustainable value for our stakeholders • Leverage innovation and technology to enhance the client experience Shareholders • Provide updates and gather feedback through meetings, reports and disclosure Clients • Provide products, tools, education and insights through our trading platforms, mass media channels, events, emails, websites and social media channels • Respond to queries, as well as gather input and feedback via social media channels, helplines and email • Cyber security and data protection • Portfolio performance • Financial inclusion • Financial literacy • Digitalisation • Responsible investing • New products and services • Market outlook • Enhanced client experience Those Who We Collaborate With • Create a safe, inclusive and high-performing work environment • Embed our values of ethics, integrity and compliance throughout the organisation, to lead a responsible business operation Regulators • Participate in industry discourse and enforce adherence to regulations and policies Employees • Engage through internal policies, meetings, emails, dialogues, training programmes, special events and performance appraisals Remisiers and Agents • Engage through policies and procedures, training programmes and special events Vendors • Collaborate through meetings, policies and procedures • Compliance culture • Cyber security and operational resilience • Training and development Those Whose Lives We Enrich • Create positive impact for communities in need through targeted social investments and employee volunteerism • Enhance the financial literacy of our communities to empower them to make decisions on their investments and financial resources Community Partners • Contribute to various social causes, in particular towards enterprises • Activate employee volunteerism and philanthropy Public • Disseminate investing knowledge via roadshows, social media channels and webinars • Community empowerment • Financial literacy WHAT IS MATERIAL TO US In 2022, we conducted materiality assessment, driven by four (4)-step process, to identify and prioritise ESG topics that are relevant to Kenanga and its stakeholders. The biennal assessment ensures that we consider and integrate these ESG topics in identifying opportunities and risks in our business operations, as well as to further guide the Group’s ESG strategy and reporting. As part of our FY2022 materiality assessment, we received 1,326 responses from 10 different stakeholder groups, including Board of Directors, employees, remisiers and agents, shareholders and investors, clients, regulatory bodies, community organisations, suppliers, media, and the public. This year a new material topic was added, ‘Employee Health, Safety and Wellbeing’, in line with the Bursa Securities’ enhanced guideline on sustainability reporting. Based on the updated results of the survey in FY2022, the materiality matrix largely remained consistent from the previous assessment. The results indicated that there was an overall higher perceived importance across all the identified 10 material topics. Through this exercise, we have identified the relative importance of specific ESG concerns and issues to Kenanga, and will serve to guide the formulation and prioritisation of our initiatives in the coming year. Identify Reviewed material topics based on benchmark assessment to ensure they remain relevant to Kenanga and its stakeholders. Prioritise Analysed and mapped survey results on a materiality matrix to illustrate the relative importance of each material topic. Survey Distributed online survey forms to key internal and external stakeholder groups to understand their perception on Kenanga’s material topics. Validate Presented the materiality matrix to the Board of Directors for review and confirmation. Significance to Kenanga’s Stakeholders Significance to Kenanga’s Business Operations LOW Good Business Conduct Talent Attraction and Management Diversity and Inclusion Employee Health, Safety and Wellbeing Client Experience Responsible Investing Climate Impact Community Investment Digitalisation HIGH MEDIUM Cyber Security Good Governance Climate Impact Empowering People and Communities Sustainable Economic Growth PROGRESSING TOWARDS A SUSTAINABLE FUTURE PROGRESSING TOWARDS A SUSTAINABLE FUTURE
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