40 41 Environmental Stewardship About This Report Who We Are Progressing Towards A Sustainable Future Managing Our Sustainability Risks Good Governance Sustainable Economic Growth KENANGA INVESTMENT BANK BERHAD Sustainability Report 2022 Awards and Recognitions Empowering People and Communities GRI Content Index ESG Performance Data GOOD GOVERNANCE GOOD GOVERNANCE GOOD GOVERNANCE • Group Code of Ethics and Conduct for Employees • Group Code of Conduct for Vendors • E-Procurement Procedure • Business Continuity Management Framework Policy • Group Conflict Management Policy CYBER SECURITY • Cyber Security Policy • Data Loss Prevention Framework • Group Confidential Information Policy • Retention, Archiving and Destruction Policy • PDPA Data Access and Retention Procedure* • Cyber Security Procedure* • Technology Risk Management Framework* REGULATORY COMPLIANCE • Group Anti-Money Laundering and Countering Financing of Terrorism and Targeted Financial Sanctions Policy & Procedure • Group Anti-Fraud, Bribery and Corruption Policy • Group Chinese Wall Policy • Group Whistleblowing Policy and Guidance Note • Group Competition Act Compliance Policy • KIB Anti-Money Laundering, Countering Financing of Terrorism and Targeted Financial Sanctions Procedure* • Group Gifts, Entertainment and Hospitality Policy • Group Corporate Crime Prevention – Financial Crime Supervision & Fraud Management Procedure DIGITALISATION • iLeap Application Governance Policy • Technology Risk Management Framework Key Policies, Frameworks and Commitment Statements At Kenanga, we monitor and implement all corporate policies and frameworks to incorporate good governance values throughout the organisation. CLIENT EXPERIENCE • Advertising Policy • Social Media Policy • Media Relations Policy • Group Complaint Handling Policy and Procedure RESPONSIBLE INVESTING • ESG Integration Framework • Statement on Application of the Principles of the Malaysian Code for Institutional Investors Combating Financial Crimes Kenanga takes a zero-tolerance approach to all forms of financial crime including bribery, fraud, corruption, the direct or indirect financing of terrorism, money laundering, proliferation financing and any other forms of illicit activity connected to unethical business practices. To safeguard our operations as well as the wider financial system, we have designed and implemented relevant internal policies, frameworks and standards. Anti-Money Laundering and Countering Financing of Terrorism and Targeted Financial Sanctions • Designed to identify and mitigate financial crimes risks, the AML/CFT/TFS framework incorporates policies and procedures that outline the required practices, control measures, guidance and direction, in adherence to AML/CFT/TFS laws, regulations, and industry best practices • Regular AML/CFT reviews are conducted to ensure compliance in all business units and branches. For instance, we require our branches to perform Semi-Annual Declaratory Self-Assessments and monthly Self-Assessments • Numerous AML/CFT/TFS programmes have been rolled out to closely monitor the level of AML/CFT adherence to meet the regulatory expectations • To stay abreast with the digital transition, we are leveraging our digital capabilities to enhance our information management system for timely detection, monitoring and reporting of suspicious activities by a Risk-Based Approach Anti-Fraud, Bribery and Corruption (“AFBC”) • The Group’s AFBC Policy establishes Kenanga’s guiding principles for identifying and preventing fraudulent activities in all of its internal and external dealings. The AFBC Policy is to be complied with by the Board of Directors, Senior Management, as well as all employees of Kenanga Group • The AFBC Policy has also been drafted and reviewed to ensure that it meets the relevant standards and principles which underpins the introduction of the corporate liability provision (i.e. Section 17A of the Malaysian Anti-Corruption Commission Act 2009 (“MACC Act 2009”) • As per our AFBC Policy, we do not make any political contributions, including lobbying, campaigns, or other activities In FY2022, we recorded zero incident of fraud, bribery, or corruption within the Group. Code of Ethics and Conduct for Employees • Our Codes of Conduct for Employees reflect the professionalism and integrity standards that all Kenanga employees are expected to uphold when dealing with customers, business partners, regulators or other key stakeholder groups. We require all new hires to sign an acknowledgment that they have read and understand the Code as part of the onboarding process. The Code will undergo periodic Board review to ensure its effectiveness and compliance with any regulatory requirements Group Whistleblowing Policy • The Group has put in place a Whistleblowing Framework for the reporting of any concerns made in good faith about behaviour, conduct, practice, deeds and/or omissions that might be either unlawful or inconsistent with the policies of the Group • The Group provides a safe and secure environment for employees, customers and third parties to report their concerns about any misconduct or suspected breach of laws, regulations or internal policies and procedures • Through the Group Whistleblowing Policy & Guidance Notes, Kenanga ensures confidentiality and assures its stakeholders and the general public that they can make a report in good faith • Concerns can be raised using our whistleblowing channels: Letter: P.O. Box 11275, 50740 Kuala Lumpur Email: [email protected] Scan to be directed to our website. For more information on how we manage our Group’s Ethics and Compliance matters, refer to page 97 of our Annual Report 2022.
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