54 55 Environmental Stewardship About This Report Who We Are Progressing Towards A Sustainable Future Managing Our Sustainability Risks Good Governance Sustainable Economic Growth KENANGA INVESTMENT BANK BERHAD Sustainability Report 2022 Awards and Recognitions Empowering People and Communities GRI Content Index ESG Performance Data FUTURE OUTLOOK We continuously assess and make improvements to our systems and processes to ensure we remain at the forefront of digital transformation in the financial industry. Amongst some of the new solutions that we are looking forward to launch in 2023 include the launch of the first Wealth SuperApp in Malaysia, a new FX platform that will support our Treasury products, Project Omni to fully digitalise our end-to-end processes, and also enhanced features on our DCO Service. WHY IT MATTERS As we transition towards a future defined by digital innovation, cyber security issues have increasingly become more relevant and urgent to organisations. We take a proactive approach to addressing cyber risks by actively monitoring developments in the cyber world and strengthening our cyber security measures across our operations. OUR APPROACH Our suite of IT policies forms a fundamental aspect of IT governance which guides our management approach towards cyber risks and responses to security incidents. Our Cyber Risk and Governance CYBER SECURITY [GRI 418] Key Policy and Framework • Cyber security is a formal risk component of Kenanga’s enterprise risk management framework. • Cyber Security Policy has been developed based on industry best standards such as the US National Institute of Standards and Technology’s Cyber Security Framework. • The Group Confidential Information Policy has been established and incorporated various privacy legislation that includes Financial Service Act 2013, Securities Industry (Central Depositories) Act 1991, BNM’s Management of Customer Information and Permitted Disclosure and Personal Data Protection Act (“PDPA”) 2010. • The policy provides governance for all data usage by Kenanga Group i.e., including Paynet related application/system (such as RENTAS and FAST), whereby data asset is currently categorised in three (3) different classifications (such as Regulated Confidential, Unregulated Confidential and Public). • Sensitive data discovery is included in Information Asset Inventory, which is covered by the embedded rules in the Data Loss Prevention (“DLP”) tool. The DLP rules are also consistent with the Group Confidentiality Information Policy. SUSTAINABLE ECONOMIC GROWTH SUSTAINABLE ECONOMIC GROWTH Kenanga Website Enhancement with Azure This approach aims to increase the resilience of the website and make it easier to scale up. It also reduces our dependability on data centres overtime. Hosting Kenanga Website on Azure Azure Enterprise Skilling Initiative (“ESI”) As part of our efforts to facilitate a seamless cloud migration process, we are progressively upskilling our Information Technology (“IT”) workforce through Azure ESI offered by Microsoft to further build technical skills which also includes trainings and certifications. Enterprise Skills Initiative is a programme offered by Microsoft with the aim to help employees to sharpen their technical skills and knowledge needed to be utilised for Azure-related projects and initiatives. In FY2022, our IT personnel attended over 10 Azure training courses with a total of 840 training hours logged. Azure Enterprise Skilling Initiative Some of the key cloud-based services introduced in 2022 include: Kenanga adopts a two (2)-prong cloud strategy approach as follows: New businesses, systems and applications will be deployed directly to cloud where feasible, in terms of building cloud native services with the availability of Software-as-a-Service (SaaS) offerings. 35 existing systems and applications will be migrated to Azure cloud via a comprehensive 24-month plan to ensure minimal disruption to customers and operations. This is subjected to change as modernisation programme continues as we build core competencies in managing cloud along the transformation journey. Approach #1 Approach #2 “Cloud computing, artificial intelligence, data analytics, robotics and the Internet of Things are our key focus in digital transformation. The emergence of these technologies help our customers and employees to achieve agility, scalability, and resiliency while simultaneously meeting business objectives. Through digitalisation, we can further boost technological innovations and support the transition towards a low-carbon future. Digitalisation also creates more opportunities for us to develop better financial products and services to achieve financial inclusion.” LOW JIA YEE Chief Technology Officer, Kenanga Investment Bank Berhad
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