Notice: Closure of Branches

In response to the shift towards online transactions and progress made on the digitalisation of our business, some of our branches will be consolidated. Please note that we will be closing the following Branches on a staggered basis with its services to be transferred to the newly designated Branches:

Branch to be Closed
Closure
Date
Newly Designated Branch
Johor
Kluang, Johor (010)
33 & 35 A & B, Ground Floor.
Jalan Syed Abdul Hamid Sagaff.
86000 Kluang, Johor
Tel: +607 777 1120
15 Nov 2021 Batu Pahat, Johor (017)
24, 24A & 24B, Jalan Penjaja 3,
Kim Park Centre,
83000 Batu Pahat, Johor
Tel: +607 432 6963
Labis, Johor (EAF)
No 33, First Floor,
Jalan Hijau,
Taman Bandar Jaya
85300 Labis, Johor
Tel: +607 925 2291
15 Nov 2021 Batu Pahat, Johor (017)
24, 24A & 24B, Jalan Penjaja 3,
Kim Park Centre,
83000 Batu Pahat, Johor
Tel: +607 432 6963
Pontian, Johor (037)
916, Ground Floor,
Jalan Bakek
82000 Pontian, Johor
Tel: +607 686 1121
15 Nov 2021 Muar, Johor (024)
57, 59 & 61,
Jalan Ali,
84000 Muar, Johor
Tel: +606 953 1222
Segamat, Johor (009)
34, Jalan Genuang,
85000 Segamat, Johor
Tel: +607 933 3515
15 Nov 2021 Batu Pahat, Johor (017)
24, 24A & 24B, Jalan Penjaja 3,
Kim Park Centre,
83000 Batu Pahat, Johor
Tel: +607 432 6963
Tangkak, Johor (011)
Ground Floor, No. 4,
Jalan Dataran 1,
Taman Bandar Tangkak,
84900 Tangkak, Johor
Tel: +606 978 2292
15 Nov 2021 Muar, Johor (024)
57, 59 & 61,
Jalan Ali,
84000 Muar, Johor
Tel: +606 953 1222
Sarawak
Bintulu, Sarawak (018)
Groud Floor of Survey Lot No. 4203, Parkcity Commerce Square,
Phase 6, Jalan Diwarta,
97000 Bintulu Town District, Sarawak
Tel: +6086 337 588
20 Dec 2021 Sibu, Sarawak (012)
11-12, Ground & First Floor,
Lorong Kampung Datu 3,
96000 Sibu, Sarawak
Tel: +6084 313 855
Miri, Sarawak (002)
Lot 1866, Jalan MS 2/5,
Marina Square 2,
Marina Parkcity,
98000 Miri, Sarawak
Tel: +6085 435 577
20 Dec 2021 Kuching, Sarawak (003)
Level 2-4, Wisma Mahmud,
Jalan Sungai Sarawak,
93100 Kuching, Sarawak
Tel: +6082 338 000
Sabah
Sandakan, Sabah (038)
Lot 40, 1st Floor,Taman Nasalim, Phase 7A, Batu 5, Jalan Lintas Utara,
90000 Sandakan, Sabah
Tel: +6010 366 7697
20 Dec 2021 Kota Kinabalu, Sabah (032)
Level 8, Wisma Great Eastern,
68 Jalan Gaya
88000 Kota Kinabalu, Sabah
Tel: +6088 236 188
Tawau, Sabah (039)
TB15611, Ground Floor, Block D,
Lot 66, Kubota Square, Jalan Kubota,
91000 Tawau, Sabah
Tel: +6012 815 8777
20 Dec 2021 Kota Kinabalu, Sabah (032)
Level 8, Wisma Great Eastern,
68 Jalan Gaya
88000 Kota Kinabalu, Sabah
Tel: +6088 236 188
Melaka
Batu Berendam, Melaka (034)
22A & 22A-1, 26 & 26-1,
Jalan MP 10,
Taman Merdeka Permai, Batu Berendam,
75350 Melaka
Tel: +606 337 2550
17 Jan 2022 Bandar Melaka, Melaka (028)
71 (A & B) & 73 (A & B),
Jalan Merdeka,
Taman Melaka Raya,
75000 Melaka
Tel: +606 288 1700
Perak
Sitiawan, Perak (031)
Ground Floor, No 25 & 25A, Jalan Jaya 2,
Medan Jaya,
32000 Sitiawan, Perak
Tel: +605 693 9828
17 Jan 2022 Ipoh, Perak (022)
63, Persiaran Greenhill,
30450 Ipoh, Perak
Tel: +605 242 2828
Kuala Lumpur
Pandan Indah, Kuala Lumpur (020)
M3-A-7 & M3-A-8,
Jalan Pandan Indah 4/3A,
Pandan Indah,
55100 Kuala Lumpur
Tel: +603 4297 8806
17 Jan 2022 KL Main, Kuala Lumpur (001)
Level 17, Kenanga Tower,
237, Jalan Tun Razak,
50400 Kuala Lumpur, Malaysia
Tel: +603 2172 2888

Please be assured that there will be no change to your account with us and you can continue to trade online through our Kentrade platform or through your Remisiers/Dealers.

If you have any question, please contact your Remisier/Dealer’s Representative, or your servicing branch.

A list of Frequently Asked Questions is attached for your information and to address any concerns you may have.

Frequently Asked Questions (FAQs)

1. Why is KIBB embarking on this exercise?

KIBB has been continuously undertaking improvements in its equity broking business and operations focusing on digitalising its business and processes. This is done via KIBB’s strategy where we have developed systems that enable remisier mobility and platforms that streamline sales support and back-office services.

KIBB is now ready to embark on restructuring its branches as remisiers/clients of these branches can effectively be served electronically via our Remisier Portal and Electronic Trading Platform.

2. How many branches will KIBB have after this round of rationalisation?

There are 11 branches and 1 Electronic Access Facility (“EAF”) to be closed on a staggered basis. After this exercise, KIBB will have 20 branches (including KL Main) and 1 EAF.

Notwithstanding closure of these branches, KIBB will continue to maintain and further expand its business presence in these locations. The remisiers will remain physically in the locations to serve their clients using the mobility platform.

3. My branch is affected. What will happen to my account with that branch?

You will be notified of the automatic transfer of your account to a newly designated branch. Nevertheless, your trading account, share portfolio and trust monies will continue to be referred using the same account number to avoid any confusion or interruption.

Further details are as follows: –

  1. Trading Account

    Your account will be transferred automatically to the newly designated branch. You do not need to go to the new branch, and no action by you will be necessary for this account transfer. You may contact the newly designated branch for any further enquiries.

  2. CDS accounts
    • If your CDS account is registered with Principal Office (PO), there is no change to the CDS account number. CDS account registered with PO contains “073-001” as the prefix in your CDS account number e.g. 073-001-XXXXXXXXX
    • If your CDS account is registered with an affected ADA branch, your CDS account will be automatically transferred to PO with ADA code 001. No action by you will be necessary.
    • Prior to your CDS account being transferred to the PO, Bursa Malaysia will send the necessary notice to inform you of the change and the effective date.
    • Only if you are planning to apply for an IPO during this period, you need to make sure that you use the correct prefix to avoid any technical rejection.
  3. Settlements

    Settlement services remain uninterrupted although the originating branch is closed. There is no change to banking accounts and you can continue to receive and make payment from your bank account from/to KIBB bank accounts.

4. Will my trading be affected?

No. There is no interruption to stock trading and provision of support services. You can continue to place trade orders through your respective remisier/dealer whom shall continue to serve you via electronic means and phone. You may also contact your newly designated branch for assistance, when required.

5. I have outstanding/pending requests with a branch that is affected. What will happen to my request?

The outstanding/pending requests shall be attended to without interruption by the remisier and your newly designated branch.

6. Can’t find the answer to your question?

If you have any question, please contact your Remisier/Dealer’s Representative, or your servicing branch. In addition, clients may also email KIBB via branchsupport@kenanga.com.my for any questions.